Vioslot Terms & Conditions – Malaysia Platform Guidelines

1Acceptance of Terms of Use

These Terms & Conditions ("Terms") govern the relationship between you ("User" or "Member") and vioslot ("Platform", "we" or "vioslot"). This document constitutes a binding agreement between you and vioslot upon registering or using any service provided by our platform.

Vioslot reserves the right to update, amend, or replace any part of these Terms at any time without prior notice. Changes take effect immediately upon being published on the vioslot website. It is your responsibility to review these Terms periodically to stay informed of the latest version. Continued use of the vioslot platform following any changes constitutes your acceptance of the revised Terms.

2Eligibility to Use Vioslot

To register and use the vioslot platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration — vioslot does not permit any individual under the age of 18 to register for or use the platform in any capacity.
• Being located or residing in Malaysia at the time of using the vioslot platform.
• Not prohibited or restricted by local laws in your jurisdiction from participating in online gambling activities.
• Not currently experiencing a serious gambling problem or enrolled in a self-exclusion programme on any related gambling platform.
• Registering in your own personal capacity and not as a representative or agent of any third party.
• Have full legal capacity to enter into a binding agreement.

Vioslot reserves the right to request proof of eligibility at any time, and may suspend or close the account of any user who fails to verify their eligibility. If you registered without meeting the above requirements, vioslot reserves the right to forfeit any winnings and close your account without compensation.

3Registration & Account Management

Each user is permitted to hold only one vioslot account only. Holding multiple accounts — whether under different names, phone numbers, or other details — is strictly prohibited and may result in the closure of all associated accounts along with forfeiture of balances and winnings.

By registering, you agree to:

• Providing accurate, complete and up-to-date information, including your full name, phone number and valid date of birth.
• Update your account information whenever any changes occur.
• Keep your vioslot account password confidential and do not share your login credentials with anyone.
• Take full responsibility for all activities carried out under your account.
• Notify vioslot immediately if you suspect your account has been accessed without authorisation.

Identity verification (KYC) may be requested at any time, particularly before processing withdrawals above a certain value. You will be required to provide a valid identification document — such as a Malaysian identity card (MyKad) or passport — upon request.

4Deposit and Withdrawal Policy

Vioslot supports the following local Malaysian deposit and withdrawal methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and online banking via FPX including Maybank2u and CIMB Clicks. All transactions are conducted in Malaysian Ringgit (RM) only.

Deposit terms:

• The minimum deposit limit is RM 20 per transaction unless otherwise stated in a specific promotion.
• Deposits are credited to your vioslot account in under one minute for all supported payment methods.
• All deposits must be made from a payment method registered in your own name — third-party deposits are not permitted.
• Vioslot reserves the right to request proof of payment method ownership before processing any withdrawal.

Withdrawal conditions:

• The minimum withdrawal limit is RM 50 per request.
• Withdrawals are processed within 10 minutes to your registered Malaysian e-wallet or bank account held in your name.
• Withdrawals may only be made to the same payment method used for the deposit, or to a verified Malaysian bank account held in your name.
• Vioslot reserves the right to place a hold on withdrawals for up to 48 hours for security review purposes on any transaction deemed suspicious.
• Any bonus received must meet the stated wagering requirement before the associated winnings can be withdrawn.

5Bonuses, Promotions & Special Offers

Vioslot offers a wide range of bonuses and promotions to members, including deposit bonuses, cashback, free spins, and special offers. All bonuses are subject to specific terms stated alongside each offer. The following general conditions apply to all vioslot bonuses:

• All bonuses require a wagering requirement that must be met before the associated winnings can be withdrawn — the wagering requirement will be stated alongside each promotion.
• Only one welcome bonus is permitted per account, IP address, device, phone number, or payment method.
• Bonuses are non-transferable between accounts and have no cash value until the wagering requirement has been met.
• Vioslot reserves the right to forfeit any bonus obtained through fraudulent means, abuse, or violation of bonus terms.
• In the event of any conflict between promotional content and these general Terms, these general Terms shall prevail unless explicitly stated otherwise.
• Bonus offers are time-limited and may be withdrawn or modified by vioslot at any time without prior notice.

6Game Rules

All games available on the platform vioslot — including slots, live baccarat, roulette, blackjack, Sports Betting, cricket, lottery and e-sports — are subject to the individual game rules set by the respective game providers. Players are responsible for understanding the rules of each game before participating.

• Completed game results are final and cannot be disputed unless there is clear, verifiable evidence of a technical failure.
• In the event of a technical disruption or disconnection during gameplay, the game will be resolved according to the system's automatic logic. Vioslot is not liable for losses arising from internet connectivity issues on the user's end.
• Any attempt to exploit bugs, system vulnerabilities or third-party software to gain an unfair advantage is strictly prohibited and will result in immediate account closure.
• Bets placed on live casino games are final once the betting window is closed by the dealer — no cancellations are permitted after that point.
• For Sports Betting, the odds displayed at the time a bet is placed are the odds that apply — any subsequent changes to the odds do not affect confirmed bets.

7User Conduct & Ethics

All vioslot members are expected to engage with the platform and fellow users in a respectful and responsible manner. The following activities are strictly prohibited on the vioslot platform:

• Use of offensive language, threats, harassment, or disrespectful behaviour toward dealers, vioslot staff, or other users on any communication channel.
• Impersonating another member, vioslot staff or any other individual or entity.
• Attempting to obtain another user's login credentials by any means.
• Using automation, bots, scripts or third-party software to automate gameplay or exploit the vioslot system.
• Involvement in money laundering or any suspicious financial activity conducted through the vioslot platform.
• Sharing or selling vioslot account information to third parties.

Any violation of the above prohibitions will result in immediate action by vioslot, including temporary account suspension, permanent account closure, and/or forfeiture of the account balance and any winnings.

8Account Security & Data Protection

Vioslot uses 256-bit SSL to protect all data transmitted between your device and vioslot's servers. Your personal information, including your name, phone number, payment details, and game history, is managed in accordance with vioslot's Privacy Policy, available at Privacy Policy page us.

• You are responsible for keeping your password confidential and must not share your login details with anyone.
• Vioslot will never ask for your password via email, phone or live chat.
• If you suspect your account has been compromised, contact the vioslot support team immediately via live chat.
• Vioslot recommends using a strong, unique password — a combination of uppercase letters, lowercase letters, numbers and symbols.

9Account Suspension & Closure

Vioslot reserves the right to suspend or close any user's account for the following reasons without prior notice:

• Violation of any section of these Terms & Conditions.
• Evidence or suspicion of fraud, money laundering, or any other illegal activity.
• Use of multiple accounts or abuse of the vioslot bonus system.
• Account ownership by anyone under 18 years of age, or by individuals who have enrolled in a self-exclusion programme.
• An official request from the relevant authorities.
• Account inactivity for more than 12 consecutive months.

Users may also request closure of their own vioslot account at any time by contacting the customer support team. Any balance remaining in an account closed at the user's request will be processed and returned following the required identity verification.

10Vioslot Liability Limits

Vioslot shall not be liable for any indirect, incidental, special or consequential losses arising from your use of our platform. Vioslot's total liability under all circumstances is limited to the value of unused deposits in your account at the time of the claim.

• Vioslot makes no ongoing guarantee regarding the availability or accuracy of the platform, its games or any information contained therein.
• Vioslot is not liable for losses resulting from technical failures of third-party systems, including game providers, payment gateways or internet networks.
• Game results generated by an independently certified random number generator (RNG) are final, and vioslot bears no responsibility for those outcomes.

11Responsible Gaming

Vioslot is committed to promoting responsible gambling. Gambling should be an enjoyable form of entertainment — not a way to generate income or resolve financial difficulties. We encourage all members vioslot to play within their means.

• Set deposit and loss limits that you are comfortable with before you start playing.
• Never gamble with money you cannot afford to lose.
• Take regular breaks and avoid playing for extended periods without stopping.
• Avoid playing when you are in an emotionally unstable state.

Vioslot provides a range of responsible gambling tools, including daily deposit limits, loss limits, session limits, and temporary or permanent self-exclusion options. To access these tools or learn more, please visit the Responsible Gaming us or contact the vioslot support team, available 24/7.

12Terms Amendments and Governing Law

Vioslot reserves the right to update or amend these Terms & Conditions at any time. Notice of significant amendments will be posted on the vioslot homepage. It is your responsibility to review these Terms periodically. Continued use of the vioslot platform following any amendment constitutes your acceptance of the revised Terms.

Any dispute arising from the use of the vioslot platform will first be addressed through good-faith negotiation within 30 days. If a resolution cannot be reached, the dispute will be referred to binding arbitration. These Terms are governed by applicable law, and you agree to submit to the exclusive jurisdiction of the relevant courts for the resolution of any dispute relating to the vioslot platform.

If any provision of these Terms is found to be invalid or unenforceable, that provision will be minimally modified to make it enforceable, while all remaining provisions of these Terms shall continue in full force and effect.

For any enquiries regarding these Terms & Conditions, please contact us at support@vioslot.run or via live chat available on the vioslot platform 24/7.